ServiceNow Architect

ServiceNow, Architect, ITSM, CSDM, Discovery

Your new company

You will be joining a global organization with a strong presence in the sports and outdoor industry. The company fosters a dynamic and supportive culture, empowering employees to innovate, grow professionally, and contribute to meaningful projects that impact worldwide operations. With a collaborative environment and a passion for excellence, you will be part of a team that values authenticity, trust, and collective success.

Your new role

As a ServiceNow Architect, you will take ownership of the platform’s technical direction, designing and implementing scalable solutions aligned with business goals. You will:
  • Design, develop, and oversee technical solutions across the ServiceNow platform.
  • Ensure enhancements follow best practices, security standards, and compliance requirements.
  • Collaborate with stakeholders to define platform strategy and implementation roadmaps.
  • Lead advanced development, integrations with external systems (SAP, Jira, LDAP), and platform upgrades.
  • Provide technical guidance to development teams, review user stories, and estimate efforts.
  • Stay current with new ServiceNow capabilities to ensure continuous improvement and innovation.

What you'll need to succeed

  • 7+ years of experience working with ServiceNow, including 4+ years in architecture or technical design.
  • Proven expertise in ITSM, CSDM, Discovery (CSM, HRSD, and AI experience is a strong plus).
  • Strong knowledge of ServiceNow implementation strategies and best practices.
  • Solid understanding of ITIL framework and enterprise IT operations.
  • Excellent organizational, coordination, and documentation skills.
  • Ability to communicate complex information clearly across teams.
  • Fluent English communication skills, both written and spoken.

What you'll get in return

  • Opportunity to contribute to meaningful projects with global impact.
  • Boundless growth opportunities working with international teams on cutting-edge initiatives.
  • A compact team setup where your contributions truly matter.
  • Collaborative excellence with diverse partners worldwide.
  • Engagement with world-leading brands in the sports and outdoor industry.
  • A workplace culture that values authenticity, trust, and shared passion for sports and the outdoors.
  • Collective success: celebrate wins together and enjoy a community-driven environment.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.



Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.


#LI-DNI
Click here to access HAYS Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
Kraków
Specialism
Technology
Ref:
1196728
Closing date
14 Jan 2026

Talk to a consultant

Talk to Monika Matuszczyk, the specialist consultant managing this position, located in Katowice
Hays, al. Roździeńskiego 1A

Telephone: 603 524 175

Similar jobs to ServiceNow Architect

  • Solution Architect (Data)

    solution architect, data architect, medallion architecture, data integration, snowflake, qliksense,b2b, remote
    PolskaB2B
  • IT Network Engineer

    Lan / Wan Network Technologies, Cisco IOS & Command Line, Linux & VMWare
    Katowice
  • Network and Security Architect

    Network systems, Global-WAN, VPN, MPLS, SD-WAN,
    Kraków
  • Senior Cloud & Infrastructure Migration Architect

    Cloud, Azure, AWS, Cisco, Migration, SQL
    Warszawa
  • Solution Architect / Presales Technical Consultant

    CRM, Java, Presales
    Polskado 180 pln/h (netto+vat)