Customer OTC Specialist

OTC Specialist, Warsaw
Looking for your next career step? This opportunity might be for you!

For our client, a multinational chemical company, we are looking for a motivated Customer OTC Specialist with strong communication and problem-solving skills to join the international team in Warsaw. This role supports business partners across Europe and ensures a smooth order‑to‑cash process.

Your responsibilities:
  • Supporting customers along the whole OTC process
  • Cooperating with various departments (sales, logistics, transport)
  • Ensuring a proper level of documentation in the system and a document flow that goes in line with company and legal standards
  • Monitoring the fulfilment of your customers' orders and reacting in case the customer satisfaction is at risk
  • Providing excellent customer service to dedicated customers
  • Monitoring outstanding payments, following up with customers, and collaborate with finance teams to resolve payment issues


Our requirements:
  • At least 1-3 years of relevant professional experience
  • Experience with SAP ERP, particularly the Sales and Distribution (SD) module
  • B2 level of English and additional one of the languages: German, Italian, French or Spanish

Nice extras:
  • Strong communication skills
  • Ability to work in an international environment
  • Ability to quickly resolve issues and adapt to shifting priorities in a dynamic environment

If this sounds interesting, we’d love to see your CV.



Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.


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Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
Warszawa
Specialism
Sales
Ref:
1197443

Talk to a consultant

Talk to Natalia Dziubek, the specialist consultant managing this position, located in Kraków
Hays, Al. Pokoju 5

Telephone: +48 12 201 36 14

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