Head of Operations Management in CEE

Development of Hotel Network in CEE region
For our client, an international and high reputation hotel chain, we are looking for candidates for the position of Head of Operations Management in CEE Region.
PURPOSE OF THE JOB: This role ensures exceptional operational quality and strong performance across all hotels within the assigned region. Working closely with other key departments, the position plays a key part in shaping and advancing the strategy for expanding the Hotels Network in the CEE region. The position is based in the Warsaw office; however, the role requires frequent travel.

KEY RESPONSIBILITIES:
  • Represent the company and ensure consistent high-end execution of the management contracts in terms of operational performance, brand strengths, quality, group values, strategy, policies and processes.
  • Drive and seek out opportunities to improve the commercial and financial performance of the hotels
  • Drive accountability at hotel level to ensure General Managers are actively involved and engaged and own the delivery of results in every aspect of the operation.
  • Responsible for the growth of Management Fee Income by setting appropriate actions in line with the country’s objectives & brand policies
  • Continuously initiate new actions to improve the performance of the hotels.
  • Support the General Managers in developing a business strategy for their hotels.
  • Be a strong leader, manage and coach the General Managers of the hotels in the respective perimeter. Support growth and career development of General Managers,
  • Coordinate new hotel openings
  • The position requires frequent travel

SKILLS & EXPERIENCE:
  • Experience in managing several operative units. Cluster or regional responsibility are considered as an important advantage.
  • Minimum 5 years of Hotel GM experience / Previous experience in senior leadership position
  • Inspirational leadership
  • Hotel’s DOP experience is considered as an important advantage.
  • Experience working with hotel owners, ability to manage trusted relationships with current and future owners
  • Expert level understanding of financial information and hotel data metrics
  • Demonstrated knowledge of budget planning and financial controls in previous roles
  • Passionate to grow and develop self and others; strong relator with the ability to build relationships.
  • Strategic, creative and able to communicate effectively; strong interpersonal and problem-solving abilities
  • Empathy, drive and the ability to process improvement
  • Highly responsible & reliable; ability to work well under pressure in a fast-paced environment
  • Fluent spoken and written in English

Company Offers:
  • The opportunity to grow within an international hotel network, with a real impact on business development in the assigned region
  • Company car
  • Private health insurance
  • Meal tickets, allowance for vacation once a year
  • Woking tools: Laptop, Mobile phone


What should you do?
If this offer is perfect for you, click ‘Apply’ and send us your updated CV.

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
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Summary

Job Type
Permanent
Industry
Travel, Hospitality, Leisure & Tourism
Location
Warszawa
Specialism
Hospitality and Tourism
Ref:
1197753

Talk to a consultant

Talk to Ewa Wisniewska, the specialist consultant managing this position, located in Warszawa
Hays, ul. Marszałkowska 126/134

Telephone: 722 370 765

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