AR Manager- NEW SSC!

New Accounting Department!

For an international company with SSC located in Katowice, we are currently building a new team. We are looking for an experienced manager who will lead a team of professionals.

You will be responsible for:

  • Responsible for tracking and enforcing company policies and goals,
  • Daily review of collections reports to ascertain the status of collections and outstanding balances and reduce collection cycle times,
  • Supervising activities related to the recovery of overdue receivables through telephone, direct and correspondence collection for individual and corporate clients,
  • Supervising restructuring and settlement activities carried out for clients,
  • Creating projects aimed at optimizing costs and reducing credit provisions created on key exposures,
  • Conducting recruitment and monitoring the employment process,
  • Creating procedures for the department based on current needs,
  • Conducting training and workshops for employees to improve their knowledge and qualifications,
  • Introducing new processes in the team that influence the optimization of the team's work,
  • Preparation of reports and analyzes on the effectiveness and efficiency of undertaken activities,
  • Monitoring and analyzing the results and quality of activities and their constant optimization,
  • Monitoring updates accounts receivable database with new accounts or missed payments,
  • Ensure all clients remain informed on their outstanding debts and deadlines,
  • Provide solutions to any relative problems of clients,
  • Write thorough reports on billing activity with clear and reliable data,
  • Investigate historical data for each debt or bill,
  • Take actions to encourage timely debt payments,
  • Process payments and refunds,
  • Taking care of high standards of customer service,
  • Building and maintaining positive contact with customers,
  • Monitoring multiple databases to track all company inventory levels,
  • Preparation of correspondence, accounting documents and sales reports for analysis,
  • Cooperation with the management board and other departments of the company,
  • Assistance in solving technical (SAP) and team problems.

We are looking for:

  • A minimum of 3 years of experience as a Manager
  • Master’s degree, preferably in Finance or Accounting or similar field of study
  • Previous experience in a SSC / BPO will be a plus.
  • Excellent analytical skills
  • Excellent interpersonal skills and ability to work in a team
  • Expert knowledge of SAP
  • Knowledge of MS Office applications (Excel, Word, PowerPoint and Outlook
  • Fluency in English

What do we offer for you?

  • Benefits package: you will receive accessibility to our medical and psychological cover, benefit platform for vouchers and personal accident insurance,
  • Hybrid work: do you prefer working remotely? It is possible in our organization – we have the possibility to work two days a week from home,
  • Career opportunities: we will try to support your development by training, workshops, financing your studies or courses. We will present you with an individual development plan and promotion path,
  • Modern office in the city centre,
  • Working in a fast-growing international team.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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Job Type
Technology & Internet Services
Business Services

Talk to a consultant

Talk to Justyna Dobranowska, the specialist consultant managing this position, located in Kraków
Hays, al. Pokoju 5

Telephone: 785504598

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