Contact Centre/ Customer Service Manager

Contact Centre Manager, Customer Service Manager, Tech Centre Manager, Service Delivery Manager
Tech Center/ Contact Center Manager

For our client - a global leader in the modern energy solutions industry, we are looking for a person for the position of Tech Center Manager.

The person in this position would be responsible for the development of the technology center in Katowice and ensuring that the highest quality services are provided to customers, but also providing development opportunities for employees in a friendly environment.

What do you need to succeed?

- Experience in managing an efficient contact center in terms of KPIs, SLAs
- ability to manage a team
- effective leadership
- English language at an advanced level
- performance management
- technical knowledge

What will you get in return?

- work with a growing team
- an independent position
- good working atmosphere
- attractive remuneration
- work in an international organization
- work in a hybrid system

What you should do?
If this offer is perfect for you, click 'Apply' and send us your current cv.

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Job Type
Energy, Utilities & Mining
Business Services

Talk to a consultant

Talk to Paulina Zientek, the specialist consultant managing this position, located in Katowice
Hays, ul. Chorzowska 6

Telephone: +48 785501432

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