Customer Contact Team Lead with German

#team lead #german #english #customer service
For our client, one of the most fast-growing company from airline industry, we are looking for Customer Contact Team Lead with German.

Responsibilities:
  • managing team due to provide an excellent service;
  • building relationship with co-workers, managers, business partners;
  • preparing reports;
  • supporting teamwork;
  • conducting performance evaluations of team members;
  • ensuring proper administration of employee documents.

Requirements:
  • an experience in customer service area;
  • an excellent command of written and spoken English and German (B2/C1);
  • an excellent interpersonal and people management skills;
  • strong negotiation and problem solving skills;
  • ability to manage, train and motivate staff;
  • willing to work on shifts.

What we offer:
  • hybrid work;
  • medical care;
  • multisport card;
  • airline tickets.

If you are interested in this job offer, please send us your CV.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. #1173980
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Summary

Job Type
Permanent
Industry
Travel, Hospitality, Leisure & Tourism
Location
Kraków
Specialism
Accountancy and Finance
Ref:
1173980

Talk to a consultant

Talk to Katarzyna Skorupska, the specialist consultant managing this position, located in Kraków
Hays, al. Pokoju 5

Telephone: 123409460

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