Customer Service Specialist with Estonian

Customer service, estonian, language, sales
REQUIREMENTS:
• To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism.
• To ensure that all customer orders received are entered correctly into the system.
• To provide help and advice to customers.
• Communicating courteously with customers by telephone, email and Service Cloud.
• To run end of day check reports.
• To ensure that the agreed promised delivery dates to customers are maintained and that changes are relayed to the customer prior to the delivery date.
• To improve back order management and up-dates to customers.
• To communicate closely with field sales personnel.
• To escalate requests for service delivery reports from customers both internal and external to the appropriate Manager.
• To learn about Company’s products and services and keep up-to-date with changes

EXPECTATIONS:
• Min. 1 year of experience of working in a sales support environment with order entry exposure
• Fluency in Estonian and English, Polish would be an advantage
• Can do attitude
• Attention to detail and accuracy
• Excel basic and Word required
• Organised and able to perform under pressure.
• Experience in using SAP would be an asset
• Secondary education

WE OFFER:
• Work in an organisation with a well-established position on the market
• Employment contract, stable work
• The employment contract package: Private medical care, sport card and others
• Possibility to learn foreign languages
• Hybrid work (3 days from home and 2 remote)

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361. #1171291
Klikněte zde pro přístup k zásadám o ochraně osobních údajů Hays. Zde získáte detailní informace o tom, jak používáme a chráníme vaše osobní data a jaká jsou vaše související práva.

Resumen

Tipo de empleo
Permanente
Industria
Pharmaceuticals
Lugar
Warszawa
Sector
Customer Services
Ref.:
1171291
Closing date
31 Jan 2023

Hablar con un consultor

Hablar con Monika Lewandowicz, la persona que lleva esta posición,, que se encuentra en la oficina de Warszawa
Hays, ul. Marszałkowska 126/134

Teléfono: +48225845650