REQUIREMENTS:

• To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism.

• To ensure that all customer orders received are entered correctly into the system.

• To provide help and advice to customers.

• Communicating courteously with customers by telephone, email and Service Cloud.

• To run end of day check reports.

• To ensure that the agreed promised delivery dates to customers are maintained and that changes are relayed to the customer prior to the delivery date.

• To improve back order management and up-dates to customers.

• To communicate closely with field sales personnel.

• To escalate requests for service delivery reports from customers both internal and external to the appropriate Manager.

• To learn about Company’s products and services and keep up-to-date with changes

EXPECTATIONS:

• Min. 1 year of experience of working in a sales support environment with order entry exposure

• Fluency in Lithuanian and Polish, English min. B2

• Can do attitude

• Attention to detail and accuracy

• Excel basic and Word required

• Organised and able to perform under pressure.

• Experience in using SAP would be an asset

• Secondary education

WE OFFER:

• Work in an organisation with a well-established position on the market

• Employment contract, stable work

• The employment contract package: Private medical care, sport card and others

• Possibility to learn foreign languages

• Hybrid work (3 days from the office and 2 remotely)

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.