Customer Service with German

Foreign language required: German / French / Spanish / Italian
Responsibilities:
  • Guide customers throughout the entire Order-to-Cash (OTC) process
  • Track order fulfillment and take proactive steps to maintain customer satisfaction
  • Respond to queries, hande complaints via phone calls and emails
  • Collaborate with multiple departments locally and internationally, including sales, finance, logistics, and transportation
  • Ensure accurate documentation and maintain proper document flow in compliance with company policies and legal requirements


Requirements:
  • 1 year of working experience in Customer Service
  • English - B2/C1
  • Familiarity with SAP or other ERP system
  • Microsoft Office (Excel)
  • German - B2/C1

    Nice to have:
  • OTC / Order Management experience

Offer:
  • Office located in Warsaw - work 3 times per week from the office (mandatory)
  • International environment
  • Package of benefits
  • Possible start: May 2026 / June 2026


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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.

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Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
Warszawa
Specialism
Customer Services
Pay
8 000 - 9 500 PLN gross
Ref:
1196790

Talk to a consultant

Talk to Arkadiusz Chmiel, the specialist consultant managing this position, located in Kraków
Hays, al. Pokoju 5

Telephone: 122013642

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