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Department Manager - Infrastructure

Department Manager - Infrastructure
Your new company
Our client is a Scandinavian company building its SSC structures in Warsaw.
This exciting development offers a unique opportunity to be part of a dynamie team during a pivotal phase of growth and transformator. Join us in contributing to the success of a company known for its innovative approach and commitment to excellence.

Your new role
As the Department Manager - Infrastructure, you will lead and man-age a team responsible for the company's IT infrastructure. Your main tasks will include team management, task prioritization, people management, and ensuring compliance with industry regulations.
  • Lead and man-age the infrastructure department team.
  • Plan, prioritize, and coordinate daily tasks and project-related activities.
  • Provide people management including development dialogues, performance management, and handling HR-related topics in collaboration with HR.
  • Act as the first-line escalation point for team-related issues.
  • Ensure clarity of roles and responsibilities within the team and pro-mote a collaborative working environment.
  • Support professional development and training plans for team members.
  • Monitor team performance, KPIs, and service delivery standard.
  • Coordinate with other infrastructure and cross-functional teams to ensure alignment of shared goals and dependencies.
  • Participate in operational and strategic planning processes for the infrastructure area.
  • Contribute to continuous improvement of processes, tools, and ways of working.

What you'll need to succeed
  • Proven leadership skills, with the ability to lead, coach, and motivate technical teams.
  • Strong understanding of IT infrastructure domains (e.g., networks, compute, storage, cloud, or data centers).
  • Experience with task planning, workload balancing, and resource allocation in a dynamic environment.
  • Excellent communication and stakeholder management skills.
  • Familiarity with IT service management frameworks (e.g., ITIL) and agile or project-based delivery models.
  • Ability to work in a regulated environment, ideally with knowledge of compliance standards relevant to the pharmaceutical industry (e.g., GxP, GDPR).
  • Educational Background like relevant bachelor’s degree or equivalent working experience and relevant certifications, e.g., Cloud, Azure, Network, TOGAF, ITIL.

What you'll get in return
  • Career in an Organization with Scandinavian Culture and Values: Experience a work environment that emphasizes equality, work-life balance, and sustainability.
  • Work in a hybrid model (3 days in the office per week).
  • Potential for a permanent contract after an initial 3-month period.
  • Comprehensive medical coverage through Medicover.
  • Sports Card: Access to various sports facilities and activities.
  • Life insurance coverage for added security.
  • Opportunity to be involved in the transition of processes.
  • Attractive and competitive salary.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
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Summary

Job Type
Permanent
Industry
Pharmaceuticals
Location
Warszawa
Specialism
Pharma
Ref:
1192991

Talk to a consultant

Talk to Agata Figurska, the specialist consultant managing this position, located in Trójmiasto
Hays, al. Grunwaldzka 472D

Telephone: 785 508 138

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