Junior Customer Service with German

customer service, order-to-cash, SAP SD, logistics, supply chain
Location: Warsaw
Industry: Global leader in the technical/chemical sector

Are you ready to grow your career in Order-to-Cash (OTC) processes, logistics, and SAP systems? We are looking for individuals who already have some experience in customer support—preferably in a B2B environment—and want to take the next step in their professional development.

Your Responsibilities:

  • Support customers throughout the entire OTC process—from order entry to delivery.
  • Monitor order fulfilment and take proactive steps to ensure customer satisfaction.
  • Handle complaints and provide professional, timely responses.
  • Collaborate with internal teams (sales, finance, logistics, transport) locally and internationally.
  • Work in SAP SD and ensure documentation complies with company and legal standards.

What We’re Looking For:

  • Previous experience in customer service (e.g., call center, B2B support, back-office) or working with SAP systems.
  • Strong English skills (C1) and proficiency in German(B2/C1)
  • Customer-oriented mindset and ability to thrive in an international environment.
  • Strong organizational skills and ability to manage priorities in a fast-paced setting.

Why Join Us?

  • Opportunity to develop in OTC processes, logistics, and SAP systems.
  • Work for a global company with a stable position.
  • Attractive benefits: medical care, Lunch Pass card, transportation allowance, free insurance packages, co-financed MultiSport card, and development programs.


Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.


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Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
Warszawa
Specialism
Business Services
Pay
7 000 - 9 000 PLN gross
Ref:
1196640

Talk to a consultant

Talk to Justyna Dobranowska, the specialist consultant managing this position, located in Kraków
Hays, al. Pokoju 5

Telephone: 785504598

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