Hays is hiring!

Senior Analyst, Client Processing

Your new company:
Global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. A leading provider of financial services for institutions, corporations, and high-net-worth individuals, providing superior asset management and wealth management.

Place of work: Wroclaw

Your responsibilities would be to:
- Perform routine and non-routine client service and transactional support functions.
• Provide analytics and reporting services, working to improve and automate transaction processing systems.
• Advise organizational units/teams to ensure timely delivery of service, or resolution of issue.
• Provide direction to lower-level service roles in the successful delivery of support or service.
• Process account related transactions per scheduled events/client authenticated direction.
• Answer inquiries and resolves problems or issues.
• Assess needs and suggests/promotes alternative approaches to service models.
• Participate in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
• Solve problems based on an understanding and knowledge of the intricacies of the system.
• Integrate in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
• Manage situations which may require adaptation of response or extensive research according to internal or external client response.

Our requirements:
• Bachelor’s degree or the equivalent combination of education and experience is required.
• 3-5 years of total work experience, preferred in corporate environment.
• Experience in brokerage processing is preferred.

You will receive:

• Full time contract of employment
• Life and medical insurance, pension scheme
• Diverse and inclusive environment strengthened with your unique perspective
• Award-winning Wellbeing Program supporting you with your individual health and wellbeing needs
• Parental support, including back-up childcare, on-site kindergarten and buddy program
• Structured career development and possibilities for and global mobility
• Exciting opportunities for career and global mobility
• Well-defined recognition programs helping you build your personal brand
• City Centre locations close to main railway station and flexible working arrangements
• Flexible benefits package including fitness discounts and cafeteria system
• Employee Referral Program
• A multitude of opportunities to get involved in community and charity projects through Employee Resource Groups (ERGs)

If you're interested in this position please send your cv directly to jerzman@hays.pl or call me directly: 772 227 933.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. #1174896