Tech Center/ Contact Center Manager
For our client - a global leader in the modern energy solutions industry, we are looking for a person for the position of Tech Center Manager.
The person in this position would be responsible for the development of the technology center in Katowice and ensuring that the highest quality services are provided to customers, but also providing development opportunities for employees in a friendly environment.
What do you need to succeed?
- Experience in managing an efficient contact center in terms of KPIs, SLAs
- ability to manage a team
- effective leadership
- English language at an advanced level
- performance management
- technical knowledge
What will you get in return?
- work with a growing team
- an independent position
- good working atmosphere
- attractive remuneration
- work in an international organization
- work in a hybrid system
What you should do?
If this offer is perfect for you, click 'Apply' and send us your current cv.
Hays Poland sp. z o.o. is an employment agency registered in the register kept by the Marshal of the Mazowieckie Voivodeship under number 361.