For our Client, an international company located in Kraków, we are currently looking for candidates as Customer Care Specialist with English skills (min C1). In this job position you will be at the front line making every interaction memorable, enabling deeper relationships to strengthen position with Customers. In this department you’ll be able to use and develop your skills and knowledge, while working as part of an innovative and collaborative team.

Our requirements:
Knowledge of English C1/C2
Experience in the office environment as Customer Service will be an asset
Good communication skills, verbal and non-verbal
Customer-oriented, independent work
Success-oriented, open-minded, organised, resilient even in stressful situations
Team player and confident single performer

Your responsibility :
Responding to customer inquiries via phone ( answering inbound calls)
Resolve clients queries and problems
Work effectively to achieve all targets and results
Readiness to work from the office in Kraków

What we offer:
Competitive salary
Contract of employment
Private healthcare
Multisport Card
Office located in City Center- Kraków.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. #1150258