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Customer Service Representative with German

German, niemiecki, customerservice, obsługaklienta
For our Client, international manufacturing company located in Poznan, we are looking for Candidates for the position of Customer Service Representative with German and English.

Key responsibilities:

  • To bring value to our Customers and to Company by supplying a quality product and service in a timely and cost-effective manner safely,
  • Manage existing accounts and establish the relationship,
  • Develop and strengthen contact with new customers,
  • Accept customer orders and perform timely and accurate order entry into SAP system following the actual processes, also to check if all conditions are in line with sales agreement
  • Respond to customers inquiries within agreed timescales,
  • Responsible for the Customer Data in SAP,
  • Act as liaison between Customer, Sales, Order Fulfillment and Production,
  • Receiving and logging customer complaints,
  • Process credit/debit notes
  • Coordinate return of goods from customers or local warehouses

What you'll need to succeed

  • Knowledge of English and German at an advanced level (min. B2)
  • Experience in Customer Service, preferably in Manufacturing
  • Experience with export specifics (intercompany) would be an additional advantage
  • Experience in using SAP would be an asset

What we offer:

  • Hybrid work (2 or 3 days from the office)
  • Employment contract, stable work
  • Group Medical Insurance
  • Group Life Assurance
#1174043
Kliknij tutaj aby uzyskać dostęp do Polityki prywatności HAYS, która zawiera szczegółowe informacje na temat tego, w jaki sposób wykorzystujemy i chronimy twoje dane osobowe oraz Twoje prawa z tym związane.

podsumowanie

Rodzaj pracy
Stała
Branża/Sektor
Produkcja
Lokalizacja
Poznan
Obszar specjalizacji
Business Services
Nr ref.:
1174043
Data ważności
16 May 2023

Skontaktuj się z konsultantem

Skontaktuj się Ewelina Szwajca, Konsultant odpowiedzialny za tę rekrutację, znajduje się Poznań
Hays, ul. Młyńska 16

Telefon: +48 661 870 120

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