Customer Services Process Manager

Supply Chain, Customer Services Process, Manager, Poznań
For our Client, a global biopharma company located in Poznań, we are currently searching for an experienced Candidate, who will join its structure at the position of Customer Services Process Manager.

Responsibilities:
  • Support the business with specialist expertise and knowledge of the process and systems
  • Take care of Global ERP (SAP) template from Customer Services process perspective
  • Support user-training, capability-build and process-adoption gaps
  • Prepare business cases for planned or proposed changes
  • Conduct routine assessment of business process performance, to optimise or re-engineer processes as needed
Requirements:
  • Degree qualified or with significant relevant experience
  • Good knowledge of SAP system
  • Expertise in Customer Services process within Supply Chain organisation
  • Experience in working cross-functionally
  • Demonstrated experience leading continuous improvement projects is a plus
  • Proficiency in English
Our Client offers:
  • Private medical package
  • Company car
  • Annual bonus, awards and appreciation program
  • Supportive community and integration events
  • Possibility of development within the role and company’s structure
  • Flexible working solutions (support of work life balance)
  • Multisport

If you are interested in this process, click Apply and send your CV in English.

Hays Poland Sp. z o.o. jest agencją zatrudnienia wpisaną do rejestru prowadzonego przez Marszałka Województwa Mazowieckiego pod numerem 361 #1174293
#1174810
Kliknij tutaj aby uzyskać dostęp do Polityki prywatności HAYS, która zawiera szczegółowe informacje na temat tego, w jaki sposób wykorzystujemy i chronimy twoje dane osobowe oraz Twoje prawa z tym związane.

podsumowanie

Rodzaj pracy
Stała
Branża/Sektor
Farmacja
Lokalizacja
Poznań
Obszar specjalizacji
Logistyka i Zakupy
Nr ref.:
1174810

Skontaktuj się z konsultantem

Skontaktuj się Kinga Gulej, Konsultant odpowiedzialny za tę rekrutację, znajduje się Wroclaw
Hays, ul. Łaciarska 4b

Telefon: 785 514 043

Podobne oferty pracy do Customer Services Process Manager

  • Customer Service Specialist with Estonian

    Estonian, estoński, customer service, obsługa klienta, English,
    Warszawa
  • Customer Service Leader EMEA

    Customer Service Leader EMEA
    Poznan
  • Customer Service Team Leader with German

    Team Leader z językiem niemieckim
    Kraków
  • Customer Service Junior Specialist

    #customerservice #obslugaklienta #corporation #english #angielski
    Kraków
  • Customer Service Representative with Hungarian

    Hungarian, Customer Service Representative
    Kraków