For our client, from the production and distribution industry, we are looking for OTI Specialist with Spanish.
What would you do in this position?
- Total customer service management for assigned customer accounts: manages, and performs when vital, all aspects of the order to invoice cycle while encouraging effective relationships with both customers and CP colleagues.
- Create manual orders (non-revenue or revenue) by request and by exception
- Handle order creation issues and order acknowledgement
- Order Validation, Order maintenance and Delivery Creation
- Utilize TMS to consolidate orders / deliveries into optimized shipments (where applicable)
- Close collaboration with Logistics (internal team and 3PL) so orders / deliveries can be consolidated into optimized shipments (where applicable)
- Follow up on Delivery exceptions, including refusals avoidance and returns order creation (after approved request)
- Effectively support order to invoice fulfillment, including: New item launches, SKU transitions/substitutions, Prolonged stock issues, Investigate and resolve order management and delivery issues
The company offers the possibility of development in the structures of an international company with a well-known brand and attractive employee benefits.
What you need to do now?
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. #1167589