ECM Sales Solutions Analyst
Location: Kraków | Contract Type: Full-time (temporary contact - 2 years)
Every day at FedEx, over 450,000 team members, over 180,000 vehicles, and over 650 aircraft serve millions of people in 220+ countries and territories around the globe. Our work is more than the delivery of packages; we connect both our customers and our team members to solutions and possibilities. Join us in this effort and discover how we equip and empower our people to deliver exceptional experiences and outstanding service.
Key responsibilities:
Ensure accuracy, consistency, and availability of core data to support migration activities, with Python as the primary tool for data management and analytics
Design and maintain Power BI dashboards for mid- and senior leadership, tracking migration progress, KPIs, and customer impact
Use continuous improvement and quality management practices to enhance the Customer Corridor (design, usability, efficiency, technical aspects), ensure users have access to the latest versions, align with customer-facing materials, and provide training content
Manage tools and coordinate with external developers (Accenture, Bubble), collecting and providing feedback
Create project knowledge base and translate project health into clear, digestible reports and presentations using Excel, Bubble, Power BI, and PowerPoint for leadership, sales, and other functions
Ideal candidate profile:
Proficient in Power BI (or different vizualization tools) and Python for data analysis and reporting
Fluent in English (min. B2); additional languages are a plus
Strong analytical mindset with a pragmatic and creative approach to problem-solving
Skilled in stakeholder communication across all organizational levels and cultures
Ability to set priorities, develop a work schedule, monitor progress towards goals, and track progress
Commercial background preferred (e.g., sales, pricing, customer experience)
Project management experience is a plus
What we offer:
- A unique and challenging position in an international and dynamic work environment
- Employment contract
- A rich benefits package (private medical care, life insurance, sports cards, meal vouchers)
- Flexible working model
- The organisation supports opportunities for personal and professional development
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
Apply now and help shape the future of enterprise customer migration at FedEx.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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