Customer OTC Specialist

OTC Specialist, Warsaw, German, English
For our client, a multinational chemical company, we are looking for a motivated Customer OTC Specialist with strong communication and problem-solving skills to join the international team in Warsaw. This role supports business partners across Europe and ensures a smooth order‑to‑cash process.

Your responsibilities:
  • Supporting customers along the whole OTC process
  • Cooperating with various departments (sales, logistics, transport)
  • Ensuring a proper level of documentation in the system and a document flow that goes in line with company and legal standards
  • Monitoring the fulfilment of your customers' orders and reacting in case the customer satisfaction is at risk
  • Providing excellent customer service to dedicated B2B customers
  • Monitoring outstanding payments, following up with customers, and collaborate with finance teams to resolve payment issues
Our requirements:
  • At least 1-3 years of relevant professional experience
  • Experience with SAP ERP, particularly the Sales and Distribution (SD) module
  • B2 level of German or C1 level of English
We offer:
  • Private medical care at Lux Med (VIP package)
  • Meal subsidy
  • Public transportation allowance
  • Remote work allowance – 110 PLN
  • Possibility of workation – up to 3 weeks per year from any EU country
  • Hybrid work model – 3 days per week in the office

If this sounds interesting, we’d love to see your CV.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.


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podsumowanie

Rodzaj pracy
Stała
Branża/Sektor
Produkcja
Lokalizacja
Warszawa
Obszar specjalizacji
Sprzedaż
Nr ref.:
1197443

Skontaktuj się z konsultantem

Skontaktuj się Natalia Dziubek, Konsultant odpowiedzialny za tę rekrutację, znajduje się Kraków
Hays, Al. Pokoju 5

Telefon: +48 12 201 36 14

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