Menu

Field Service Manager - QSR

field service manager, QSR, CoE

Your new company

You will join a global leader of systems specializing in purifying and cleaning water for all applications. In this particular role you will be working with restaurant to service equipment sold to them by company, conduct trainings for the clients, make presentations and promote company’s solutions to the client.

Your new role

As a Field Service Manager, you will play a crucial role in providing exceptional customer service and solutions for company’s clients cleaning and sanitation needs. You’ll be the primary point of contact for customers at the store level within your assigned territory. Your responsibilities will include solving technical issues related to our products, maintenance the clients’ equipment, promoting company’s solutions, and expanding customer and product portfolios.
Your responsibilities will include:
  • Conducting food safety, brand standards, and other on-site evaluations at customer locations. Assess workplace safety and environmental cleanliness
  • Providing food safety and brand standards education and training to customers, ensuring compliance with industry best practices
  • Performing activities that create a high level of customer satisfaction. Deliver accurate reports and maintain effective communication and relationships with clients
  • Proactively identifying sales opportunities at the store or franchise level. Promote company’s products and solutions
  • Partnering with Account Management teams to solve customer issues and contribute to program development
  • Staying informed about current governmental regulations and industry practices related to cleaning and sanitation
  • Complete food safety observations based on the customer’s required visit frequency (monthly or quarterly). Evaluate each department for improved operations
  • Ensuring dispensing equipment is in excellent working condition and install equipment as necessary
  • Meeting with store management after completing store surveys. Provide feedback, share findings, and make recommendations for improvement
Complete required paperwork, including updating customer contact records and maintaining the territory management system

What you'll need to succeed


  • Bachelor’s degree or equivalent experience in a relevant field.
  • Strong technical knowledge related to cleaning and sanitation products and equipment
  • Excellent communication and interpersonal skills.
  • Proficiency in English
  • Proven ability to manage customer relationships effectively.
  • Familiarity with food safety regulations and industry standards.
  • Detail-oriented and organized
  • Driver’s license
  • Willingness to travel across the country

What you'll get in return

  • Stable employment based on Contract of Employment
  • Company car
  • Medical care, insurance and sports card
  • Opportunities of internal trainings and clear career path

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.



Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.


#LI-DNI
Kliknij tutaj aby uzyskać dostęp do Polityki prywatności HAYS, która zawiera szczegółowe informacje na temat tego, w jaki sposób wykorzystujemy i chronimy twoje dane osobowe oraz Twoje prawa z tym związane.

podsumowanie

Rodzaj pracy
Stała
Branża/Sektor
Logistyka & Łańcuch Dostaw
Lokalizacja
Warszawa
Obszar specjalizacji
Logistyka i Zakupy
Nr ref.:
1185919

Skontaktuj się z konsultantem

Skontaktuj się Karol Kopycinski, Konsultant odpowiedzialny za tę rekrutację, znajduje się Warszawa
Hays, ul. Marszałkowska 126/134

Telefon: 722022753