customer service, order-to-cash, SAP SD, logistics, supply chain
Location: Warsaw Industry: Global leader in the technical/chemical sector
Are you ready to grow your career in Order-to-Cash (OTC) processes, logistics, and SAP systems? We are looking for individuals who already have some experience in customer support—preferably in a B2B environment—and want to take the next step in their professional development.
Your Responsibilities:
Support customers throughout the entire OTC process—from order entry to delivery.
Monitor order fulfilment and take proactive steps to ensure customer satisfaction.
Handle complaints and provide professional, timely responses.
Collaborate with internal teams (sales, finance, logistics, transport) locally and internationally.
Work in SAP SD and ensure documentation complies with company and legal standards.
What We’re Looking For:
Previous experience in customer service (e.g., call center, B2B support, back-office) or working with SAP systems.
Strong English skills (C1) and proficiency in Italian(B2/C1)
Customer-oriented mindset and ability to thrive in an international environment.
Strong organizational skills and ability to manage priorities in a fast-paced setting.
Why Join Us?
Opportunity to develop in OTC processes, logistics, and SAP systems.
Work for a global company with a stable position.
Attractive benefits: medical care, Lunch Pass card, transportation allowance, free insurance packages, co-financed MultiSport card, and development programs.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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Kliknij tutajaby uzyskać dostęp do Polityki prywatności HAYS, która zawiera szczegółowe informacje na temat tego, w jaki sposób wykorzystujemy i chronimy twoje dane osobowe oraz Twoje prawa z tym związane.
podsumowanie
Rodzaj pracy
Stała
Branża/Sektor
Logistyka & Łańcuch Dostaw
Lokalizacja
Warszawa
Obszar specjalizacji
Business Services
Płaca
7 000 - 9 000 PLN gross
Nr ref.:
1196653
Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
Skontaktuj się z konsultantem
Skontaktuj się Justyna Dobranowska, Konsultant odpowiedzialny za tę rekrutację, znajduje się Kraków